Privacy Policy

This Privacy Policy explains how Sandcastle Pools may collect, use, share and protect information when you use our website, submit a form or communicate with our team.

Last updated: September 23, 2026

About This Privacy Policy

Sandcastle Pools respects your privacy and wants visitors to understand how information may be handled when using sandcastlepools.com, requesting a consultation, submitting a website form, interacting with advertising or contacting our team.

This policy applies to information collected through this website and related online interactions controlled by Sandcastle Pools. It does not control the privacy practices of independent third-party websites, lenders, social platforms or other services linked from our site.

Information We May Collect

Depending on how you use the website, we may collect information you choose to provide as well as certain technical information generated when you visit the site.

Information you provide

Name
Phone number
Email address
Property address
Project type
Desired project timeframe
Features or project interests
Budget information, if requested or voluntarily provided
Project notes or messages
Any other information you choose to send to us

Information collected automatically

IP address
Browser and device information
Pages viewed and links clicked
Approximate geographic information derived from technical data
Referral source
Date, time and duration of site activity
Cookie and similar technology data

How We May Use Information

Respond to consultation requests and project inquiries
Contact you about a pool, remodeling, design, financing or related project
Schedule or coordinate an on-site consultation
Provide customer service and answer questions
Operate, maintain and improve the website
Understand how visitors use the website
Measure marketing and advertising performance
Show or measure relevant advertising where permitted
Protect the website, our business and our users from misuse or fraud
Comply with legal or regulatory obligations

Cookies & Similar Technologies

The website may use cookies, pixels, tags and similar technologies to remember preferences, understand website usage, measure advertising performance and support site functionality.

Some technologies may be provided by third parties. Your browser or device may allow you to block or delete cookies, although some website features may not work as intended if certain cookies are disabled.

Advertising & Analytics

Sandcastle Pools may use third-party analytics and advertising services to better understand website traffic, measure campaigns and reach people who may be interested in pool-related services.

Before launch, update this section to name the actual services used, such as Google Analytics, Google Ads, Meta Pixel or other marketing technologies, if applicable.

How Information May Be Shared

Sandcastle Pools does not sell personal information to advertisers. We may share information when reasonably necessary with service providers that help us operate the website or communicate with customers, such as website hosting and maintenance providers, form or CRM systems, email or messaging providers, analytics and advertising platforms, professional advisers and other service providers supporting business operations.

Information may also be disclosed when required by law, legal process, government request, or when reasonably necessary to protect rights, safety, property or prevent fraud.

Website Forms & Lead Information

When you submit a consultation request or other website form, the information you provide may be sent to Sandcastle Pools and to service providers used to deliver, store or manage the inquiry.

Submitting a form does not begin a pool design or create a construction contract. It starts the conversation so our team can learn about the property and project.

Financing & Third-Party Services

The website may link to third-party financing providers or other outside services. If you choose to submit information directly to a lender or another third party, that information is governed by the third party's privacy policy and terms, not this Privacy Policy.

Learn more about pool financing →

Data Retention

We may retain information for as long as reasonably necessary to respond to inquiries, manage business relationships, maintain records, comply with legal obligations, resolve disputes and protect our business.

Your Privacy Choices

You may contact Sandcastle Pools to ask questions about personal information you have provided through our website or to request that we update or delete information where appropriate and legally permitted.

You may also be able to manage cookies or advertising preferences through your browser, device or the settings provided by relevant third-party platforms.

Data Security

We use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, misuse or disclosure. No website, transmission method or storage system can be guaranteed to be completely secure.

Children's Privacy

This website is intended for people seeking pool design, construction and related services and is not directed to children. We do not knowingly seek personal information from children through the website.

Third-Party Links

The website may contain links to social networks, map services, financing providers, manufacturers, review platforms or other third-party websites. Sandcastle Pools is not responsible for the privacy practices or content of those independent services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.