What types of pools do you build?
We specialize in custom in-ground pools, spas and pool-spa combinations.
Do you offer design services?
Yes! We provide full design services, including 3D renderings to help you visualize your new backyard before construction begins.
Can I customize the shape and features of my pool?
Absolutely! We tailor every project to our clients’ needs – shapes, depths, lighting, water and fire features, Baja shelves, in-pool tables, and more.
Do you help with landscaping and outdoor living spaces?
Yes, we offer comprehensive backyard transformations, including landscaping, hardscaping, outdoor kitchens, pergolas and more
Do you handle permits and inspections?
Yes, we take care of all necessary permits and coordinate required inspections to ensure your project complies with local regulations.
Is my yard suitable for a pool?
We will assess your yard during our initial site visit and let you know what’s possible. Factors like slope, access, and soil type can affect design and cost.
Do you offer pool maintenance or service after installation?
At this time, we do not offer ongoing pool maintenance or service. However, we are currently developing a service program to better support our clients after completion. More details will be coming soon.
Do you provide long-term support after construction?
Yes. We provide ongoing support after construction, including guidance on maintenance, warranty support, and assistance if any questions or issues come up over time.
Do you offer financing options?
Yes, we partner with Lyon Financial to make your pool project more affordable.
What is your payment schedule?
Payments are made in milestones throughout construction, not all upfront.
- Initial Design Fee ($600)
- 2% Due at Contract Signing
- 30% Due at Excavation Completion
- 30% Due at Shotcrete Completion
- 30% Due at Decking Material Installation
- 8% Due Before Interior Finish Application Begins
What does the construction process look like?
Once you have approved a design we begin construction:
- Bluestake
- Layout
- Excavation
- Plumbing
- Rebar
- Shotcrete
- Backfill
- Tile
- Equipment Install
- Electrical
- Coping
- Decking
- Plaster / Interior Surface
Will someone be managing my project?
Yes! You’ll have a dedicated project manager as your main point of contact.
What can cause delays?
Weather, inspections, material availability, and city approvals may affect timelines.
Will my yard be messy during construction?
Construction is disruptive, but we take steps to protect your property and clean up daily.
Can I use my pool immediately after plaster?
No. The pool must be filled properly and chemically balanced before use.
Why should I choose Sandcastle Pools?
We focus on clear communication, premium craftsmanship, and zero surprises.
Will building a pool increase my home’s value?
Yes. In Arizona, a pool can increase a home’s resale value and overall appeal. If you own a rental property, a pool can also help improve bookings and possibly increase rates.
How do I get started?
Schedule a free consultation and we’ll guide you step by step.
Can I see past projects or reviews?
Yes. We’re happy to share photos, testimonials, and references.
Can you match my pool to my home’s architecture?
Absolutely. We design pools that blend seamlessly with your home and outdoor space.
Are there hidden costs?
No. Everything is clearly outlined in your contract before construction begins.
What happens if I change my mind on a feature mid-project?
We will call in a change order and notify you of subsequent adjustments to budget and timeline.